At Iconzoomer, we want you to love what you ordered. If something isn’t right, we’re here to make it easy for you to return or exchange it.

1. Return Window

You have 30 days from the date your order is delivered to request a return or exchange.

2. Eligibility

To be eligible for a return, your item must be:

• Unworn, unwashed, and unused
• In its original condition with all tags attached
• In the original packaging (if applicable)

Non-returnable items:

• Final sale / clearance items marked as “Final Sale”
• Personalized or customized items
• Intimate apparel and swimwear (for hygiene reasons)
• Gift cards

3. How to Start a Return

To make the process simple, please follow these steps:

1. Email us at server@Iconzoomer.com with your order number and the reason for the return.
2. We will reply within 1–2 business days with a Return Authorization and instructions.
3. Once approved, pack the item securely and ship it back to us using a trackable method.

Return Address:
Iconzoomer Returns
 28869 Fanning Drive NW, Madison, AL 35756

4. Return Shipping

• If the return is due to our error (wrong item, damaged, defective), we will cover the return shipping cost.
• We strongly recommend using a tracked shipping service. We are not responsible for packages lost in transit without tracking.

5. Refunds

Once we receive and inspect your return:

• Approved refunds will be issued to your original payment method within 5–10 business days.
• You will receive an email confirmation when the refund is processed.
• Original shipping fees are non-refundable (unless the return is due to our error).

6. Exchanges

If you would like to exchange for a different size or color, please note this in your return request email. We will do our best to accommodate, subject to availability.

7. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery and include clear photos. We will arrange a free return and send a replacement or issue a full refund (including original shipping).

8. Contact Us

We’re happy to help with any questions about returns or exchanges:

• Email: server@Iconzoomer.com
• Phone: +1 315 264 0309
• Mailing Address: 28869 Fanning Drive NW, Madison, AL 35756

This policy is designed to be fair and straightforward. If you have any special circumstances, just reach out — we’ll do our best to find a good solution.